Preventing Underage Purchases of Alcoholic Beverages
- Purchases of alcoholic beverages may not be made by anyone under 17 years of age.
- The customer must provide, a valid date of birth that verifies age when creating an account.
- All deliveries require an adult’s signature.
Payments
Payments for orders are to be made on collection or delivery or via our online payment method. Special Arrangements may be made for the payment of orders for Wedding Receptions and Parties. For details please contact our Customer Care Office +356 23814444.
Operations
Farsonsdirect is operated by Farsons Beverage Imports Company Limited, Mdina road Mriehel, Malta – importers of fine wines, high quality spirits, beers and non-alcoholic beverages. Farsons Beverage Imports Company Limited is a subsidiary of Simonds Farsons Cisk plc – the largest beverage group in Malta.
Prices and Quality
The prices quoted at FARSONSDIRECT are resale prices and the quality of the products is guaranteed. If for any reason you are not satisfied with the quality of our products, you may return the goods to Farsonsdirect at the address quoted above for a full refund.
Delivery
A delivery service is available to customers placing orders via our website or by phone. Same-day delivery is available for orders placed by 1pm.
Customers will be contacted by a member of the Farsonsdirect team prior to delivery. If Farsonsdirect is unable to deliver on the requested date or time, the customer will be contacted to arrange an alternative suitable delivery date and time.
Orders below €50 are subject to a €10 delivery charge.
Products within the "Waters" category are excluded from the calculation of the €50 minimum order value required to qualify for free delivery. Only the value of non-water products will count towards the €50 threshold.
Orders containing only products within the "Waters" category must exceed €50 in value to qualify for delivery and will be subject to a €10 delivery charge.
Returns
Should for any reason you decide to return any unopened bottles, which are surplus to your requirements, a full refund will be made if you return the goods within 10 days of delivery. This does not apply to white wine, sparkling wines, champagne beers and other chilled products.